Terms and Conditions
Website: https://dubaisofarepairs.ae/
Last Updated: 14 October 2026
1. Introduction
These Terms and Conditions govern your use of the Dubai Sofa Repairs website (https://dubaisofarepairs.ae/) and the services offered through it. By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
Dubai Sofa Repairs provides sofa repair, sofa reupholstery, cushion and foam replacement, leather upholstery and repair, dining chair upholstery, outdoor furniture upholstery, and related furniture restoration services in Dubai, United Arab Emirates (UAE).
In these terms, “Company,” “We,” “Us,” and “Our” refer to Dubai Sofa Repairs. “You,” “Your,” and “Client” refer to any individual or business accessing our website or requesting our services.
2. Use of Our Website
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate information when submitting enquiries or requesting quotations.
- Not attempt to damage, disrupt, or gain unauthorized access to our website.
- Not copy, reproduce, or distribute our website content without prior written permission.
We reserve the right to restrict access to the website if these terms are violated.
3. Services and Quotations
Dubai Sofa Repairs offers furniture repair, upholstery, restoration, and related services, subject to availability and assessment.
- Service descriptions and images on our website are provided for general informational purposes.
- Final pricing depends on the type of furniture, its condition, the materials selected, the scope of work, and other relevant requirements.
- Quotations may be provided following an initial enquiry, photographs, a home visit, or a physical inspection.
- A quotation may be revised if an inspection reveals additional damage or work beyond the originally assessed scope. Any revised price will be communicated for approval before proceeding with the additional work.
- Service timelines are estimates and may vary depending on material availability, workload, furniture condition, and the complexity of the work.
Submitting an enquiry does not constitute a confirmed booking or guarantee service availability.
4. Bookings and Service Approval
A service booking is considered confirmed only after the required details have been agreed upon by the client and Dubai Sofa Repairs.
Clients are responsible for providing accurate contact details, service addresses, furniture information, and any other information needed to arrange the service.
We may contact clients to confirm appointments, discuss material options, assess requirements, or clarify service details.
Any changes or cancellations should be communicated as early as possible. Applicable cancellation charges, deposits, or other booking conditions, if any, will be communicated to the client before confirmation.
5. Pricing and Payments
All service prices will be communicated to the client before the agreed work begins.
The final price may depend on the selected fabric or leather, replacement foam, repair requirements, labour, transportation, and any additional work approved by the client.
Payment terms, including any deposit requirements and the balance due, will be communicated before work begins or at the time of booking.
Any additional work outside the agreed scope will be discussed with the client before being undertaken.
6. Materials, Fabrics, and Colours
Dubai Sofa Repairs offers a selection of upholstery fabrics, leather materials, finishes, and other furniture restoration options.
- Material availability may change without prior notice.
- Actual colours and textures may differ slightly from photographs displayed on the website due to lighting, screen settings, and variations between material batches.
- Clients are responsible for approving their selected materials and finishes before work begins.
- Special-order materials may be subject to separate availability, payment, or cancellation conditions, which will be communicated in advance.
We will make reasonable efforts to match the agreed material selection and finish.
7. Furniture Condition and Repair Limitations
Furniture repair and restoration outcomes depend on the original condition, construction, age, and materials of the furniture.
Although we aim to provide quality workmanship, we cannot guarantee that every item can be restored to its original condition.
Existing structural damage, hidden defects, previous repairs, weakened frames, internal deterioration, and other concealed issues may affect the final outcome. Where such issues are identified, we will communicate the relevant findings and any additional requirements to the client.
Any additional work or cost arising from previously unidentified issues will be discussed before proceeding.
8. Pickup, Delivery, and Home Visits
Where offered and agreed upon, furniture pickup, delivery, and home visit services are subject to scheduling, location, access, and service availability.
The applicable charges, if any, will be communicated to the client before the service is confirmed.
Clients must ensure that suitable access is available for the collection and delivery of furniture. Any access restrictions, building requirements, parking limitations, or special handling needs should be communicated in advance.
Estimated pickup and delivery dates may change due to operational requirements, material availability, or unforeseen circumstances. We will make reasonable efforts to inform clients of significant changes.
9. Cancellations, Delays, and Changes
Clients should notify Dubai Sofa Repairs promptly if they wish to cancel or modify a confirmed booking.
Cancellation, rescheduling, refund, and deposit conditions will depend on the agreed service terms and whether materials have been ordered or work has already commenced.
We reserve the right to reschedule a service due to unforeseen circumstances, operational issues, material shortages, or other events beyond our reasonable control. We will make reasonable efforts to notify affected clients and arrange an alternative appointment.
10. Website Content and Intellectual Property
All content on this website, including text, graphics, photographs, logos, designs, and other materials, is owned by Dubai Sofa Repairs or used with appropriate permission, unless otherwise stated.
You may view and use the content for personal, non-commercial purposes. You may not reproduce, modify, republish, distribute, or commercially exploit website content without prior written authorization.
Unauthorized use of website materials may violate applicable intellectual property laws.
11. Cookies and Privacy
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance the visitor experience.
By using our website, you acknowledge that cookies may be used in accordance with our applicable cookie and privacy practices.
Information submitted through enquiry forms, telephone calls, email, or WhatsApp may be used to respond to enquiries, prepare quotations, arrange appointments, and provide requested services.
Personal information will be handled in accordance with our Privacy Policy and applicable UAE data protection laws.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services for convenience or informational purposes.
Dubai Sofa Repairs does not control and is not responsible for the content, availability, privacy practices, or terms of third-party websites. Accessing external websites is at your own discretion.
The inclusion of a third-party link does not necessarily imply endorsement or approval.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Dubai Sofa Repairs shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or the inability to access it.
We do not guarantee that the website will always be available, uninterrupted, error-free, or completely up to date.
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable UAE law.
Any concerns relating to the quality or completion of an agreed service should be communicated to us so that the matter can be reviewed in accordance with the applicable service agreement and legal requirements.
14. Indemnification
You agree to use our website lawfully and not to misuse its content or functionality in a manner that infringes the rights of others or violates applicable law.
To the extent permitted by law, you may be responsible for losses or claims directly resulting from your unlawful use of the website or your breach of these Terms and Conditions.
15. Changes to These Terms
Dubai Sofa Repairs reserves the right to update or modify these Terms and Conditions at any time.
Changes will be published on this page with an updated revision date. Your continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.
We encourage visitors to review this page periodically.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the applicable laws of the United Arab Emirates and, where applicable, the Emirate of Dubai.
Any disputes arising from the use of this website or the services provided by Dubai Sofa Repairs shall be handled by the competent courts of Dubai, subject to applicable UAE law.
17. Contact Us
If you have any questions about these Terms and Conditions, our services, or a booking, please contact us using the details below.
Business Name: Dubai Sofa Repairs
Website: https://dubaisofarepairs.ae/
Email: info@dubaisofarepairs.ae
Address: 2 Street 25, Al Quoz Industrial Area 3, Dubai, United Arab Emirates.
For service enquiries, quotations, or appointment requests, please contact us through the communication channels provided on our website.